Course Description
Getting onboarding right is one of the biggest challenges. Regulators expect strong AML controls to be built into the account-opening process, but compliance teams also need to balance customer experience and growth goals. This training walks through what effective AML onboarding looks like in today’s environment. We’ll cover regulatory expectations, practical customer due diligence approaches, and the tools and processes that reduce risk without driving away good customers. Real examples will highlight both missteps and best practices.

Who This Is Designed For:
Compliance officers, onboarding managers, and risk professionals at banks, fintechs, and MSBs who manage or support account-opening programs.

Agenda

• Understanding AML regulatory expectations at onboarding

• Using CDD and EDD effectively without creating friction

• Leveraging digital identity verification and technology tools

• Spotting red flags during account opening and what to do next

• Documentation, audit trails, and preparing for examiner scrutiny

By the end of this webinar, you will know how to:

• Design AML onboarding processes that satisfy regulators

• Apply CDD/EDD in a risk-based way

• Detect red flags early in the customer lifecycle

• Build documentation practices that hold up under review