On-Demand Training Courses for

Risk Management & Regulatory Compliance

Filtering by: “Consumer Regulatory”
Making Monitoring Matter: Building a Risk-Based Second Line That Delivers
Jul
22

Making Monitoring Matter: Building a Risk-Based Second Line That Delivers

Course Description:

A second line of defense should do more than check boxes. This session focuses on how to design a second-line monitoring and testing program that’s risk-based, targeted, and useful. We’ll go over how to prioritize reviews, how to communicate findings, and how to ensure issues are tracked through remediation. The training is aimed at institutions looking to increase the value of their compliance oversight while keeping examiners confident in their governance model.

Instructor: Sharon Blanchette

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Don't Let Up!  Why Consumer Compliance Still Deserves Full Attention
Jul
24

Don't Let Up! Why Consumer Compliance Still Deserves Full Attention

Course Description:

Even as financial crime and sanctions grab headlines, consumer protection remains a top priority for regulators. This session outlines why consumer compliance should remain a focus in 2025, and where examiners are still finding weaknesses. Topics include SCRA, MLA, Regulation E, FCRA, FDCPA, UDAAP, and complaint management. If your institution is thinking of shifting resources away from consumer compliance, this session offers reasons to think twice..

Instructor: Sharon Blanchette

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Fair Lending for High-risk Businesses
Aug
6

Fair Lending for High-risk Businesses

Course Description:

This training provides a comprehensive overview of Fair Lending laws and how they apply specifically to high-risk businesses and customer segments. Discrimination in lending—whether overt, disparate treatment, or disparate impact—can lead to serious regulatory scrutiny and reputational harm.

This session will help participants recognize where fair lending risks commonly arise when working with high-risk entities, such as cash-intensive businesses, fintech partnerships, and customers operating in industries with elevated compliance expectations.

Through regulatory guidance, real-world scenarios, and actionable strategies, participants will gain the tools needed to detect potential issues, apply consistent standards, and document decisions to support fair outcomes. This is essential for institutions aiming to ensure equitable treatment while effectively managing risk.

Instructor: Justin Muscolino

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Compliance and Risk Culture or Culture That Holds: Embedding Compliance and Risk Where It Counts
Aug
8

Compliance and Risk Culture or Culture That Holds: Embedding Compliance and Risk Where It Counts

Course Description:

This course explores how to embed compliance and risk into the foundation of your organization’s culture. We’ll discuss the role of ethical conduct, how to build strong partnerships between compliance teams and leadership, and how to make risk a central part of strategic planning and product development. Instead of reacting to issues, we’ll focus on building a proactive culture—“risk by design”—that prevents problems before they start.

Instructor: Rachel Sirios

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HMDA Before the Data: Getting It Right Starts Here
Aug
12

HMDA Before the Data: Getting It Right Starts Here

Course Description:

Before your institution ever reports a single field to the CFPB, you need to define your internal HMDA rules clearly and consistently. Many HMDA fields are open to interpretation, and setting internal standards can prevent confusion, inconsistencies, and errors down the road. This session covers the gray areas HMDA doesn’t define and gives you practical tools to make those decisions, document them, and train staff.

Instructor: Jess Hawks

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Closing the Gaps: HUD Multifamily Compliance from Pre-Closing to Post-Audit
Aug
12

Closing the Gaps: HUD Multifamily Compliance from Pre-Closing to Post-Audit

Course Description:

This session, designed for HUD lenders, developers, housing authorities, and legal/CPA partners, walks attendees through the full HUD multifamily compliance lifecycle—from initial due diligence and closing coordination to post-closing documentation, reserve monitoring, and audit preparedness. This workshop highlights common compliance gaps and how to avoid costly missteps across the transaction timeline.

Instructor: Tasia Craig

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Mitigating Multifamily Risk: A Compliance Roadmap for MAP Lenders
Aug
14

Mitigating Multifamily Risk: A Compliance Roadmap for MAP Lenders

Course Description:

This session, designed for FHA/MAP lenders, loan officers, and asset managers, will outline a practical roadmap for managing risk in FHA-insured multifamily lending. Topics include underwriting red flags, third-party coordination, reserve structuring, and policy interpretation. Attendees will leave with clear strategies to strengthen internal controls, ensure HUD readiness, and protect long-term portfolio performance.

Instructor: Tasia Craig

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Survey Compliance in HUD-Backed Transactions
Aug
19

Survey Compliance in HUD-Backed Transactions

Course Description:

This technical session, designed for real estate attorneys, title companies, and developers, will break down the essential title and survey requirements for HUD-insured multifamily deals. Learn how to review title exceptions, ALTA survey standards, and HUD’s checklist items to ensure seamless closings. Perfect for legal teams, closing coordinators, and compliance advisors seeking to sharpen their document review skills and reduce funding delays.

Instructor: Tasia Craig

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Fair Lending & CRA: Staying Audit-Ready in 2025
Aug
21

Fair Lending & CRA: Staying Audit-Ready in 2025

Course Description:

This session, designed for mortgage lenders, compliance officers, and CRA teams, will discuss strategies for addressing changes in fair lending and the CRA (Community Reinvestment Act). With increased regulatory scrutiny on lending practices, this session offers a timely refresher on Fair Lending and CRA obligations and the audit landscape ahead. Participants will learn how to identify red flags, document compliance efforts, and prepare for exams with confidence. Ideal for loan officers, compliance managers, and CRA officers.

Instructor: Tasia Craig

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Building Better Partnerships: How Law Firms, CPAs, and Housing Authorities Can Work with Compliance Advisors
Sep
3

Building Better Partnerships: How Law Firms, CPAs, and Housing Authorities Can Work with Compliance Advisors

Course Description:

This session, designed for members of law firms, CPA firms, and housing agency leadership, will explore the critical role of collaboration in affordable housing success. This session uncovers how law firms, accountants, and housing authorities can partner with compliance advisors to improve due diligence, close complex deals, and align with HUD/FHA regulatory goals. Attendees will walk away with actionable ideas to enhance communication, share risk, and streamline project execution.

Instructor: Tasia Craig

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Building a Real Compliance Management System (CMS)
Sep
8

Building a Real Compliance Management System (CMS)

Course Description:

Every regulator expects your institution to have a Compliance Management System—but many teams struggle with how to put one together that actually works. This training breaks down CMS into its core components and shows you how to build a program that’s right-sized, effective, and defensible. We’ll focus on getting buy-in, structuring oversight, and making sure the system supports your team—not just the examiners.

Instructor: Jess Hawks

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Audit Readiness or Ready When They Are: Practical Audit Readiness That Stands Up
Sep
10

Audit Readiness or Ready When They Are: Practical Audit Readiness That Stands Up

Course Description:

Being audit-ready means more than collecting documents—it means knowing your program inside and out and being prepared to demonstrate it clearly. This session will cover the basics of organizing your materials, effectively responding to examiner requests, and setting the right tone during the audit process. If your team wants to show confidence, competence, and control during exams, this course will give you the tools to prepare.

Instructor: Rachel Sirios

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ECOA Timing Traps: Getting the Notice of Incompleteness (NOI) and Timelines Right
Sep
23

ECOA Timing Traps: Getting the Notice of Incompleteness (NOI) and Timelines Right

Course Description:

ECOA has strict timelines—and mistakes here are one of the most common exam findings. This session takes a closer look at timing rules, including the proper use of the Notice of Incompleteness (NOI), how to stop the clock, and how to document timelines for withdrawn, incomplete, and denied applications. We’ll also walk through recent examiner trends and how to prepare for them.

Instructor: Jess Hawks

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Testing and Monitoring Programs or Beyond the Checklist: Testing and Monitoring That Uncovers Real Risk
Sep
24

Testing and Monitoring Programs or Beyond the Checklist: Testing and Monitoring That Uncovers Real Risk

Course Description:

Testing and monitoring programs should do more than check boxes—they should uncover risk, strengthen controls, and support informed decision-making. In this session, we’ll walk through how to build a program that delivers real value. We’ll also explore how to identify your highest-risk areas, where technology can help (and where it can’t), and how to ensure your reviews lead to meaningful improvements—not just documentation.

Instructor: Rachel Sirios

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